Privacy Policy

Effective Date: October 2025
Last Updated: October 8, 2025

At KweGo, your privacy and data security are our top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our peer-to-peer (P2P), remittance, and financial services.

1. Information We Collect

We may collect the following information when you register, use, or interact with KweGo:

Personal Information: Name, phone number, email address, date of birth, identification documents (for KYC verification).

Financial Information: Bank details, wallet balance, transaction history, and payment information.

Device & Log Data: IP address, browser type, device identifiers, and access times.

Usage Data: App interactions, preferences, and feedback that help us improve your experience.

2. How We Use Your Information

We use your information to:

Facilitate P2P and remittance transactions securely.

Process and verify payments and account funding.

Provide KYC and identity verification in compliance with regulations.

Improve, personalize, and optimize user experience.

Detect and prevent fraud or unauthorized access.

Communicate updates, offers, or service notifications.

3. Information Sharing

We do not sell or rent your personal data. However, we may share information with:

Financial institutions and payment partners for transaction processing.

Regulatory authorities for compliance with anti-money laundering (AML) and KYC laws.

Service providers who support our operations under strict data protection agreements.

Law enforcement agencies when required by applicable law.

4. Data Security

KweGo uses advanced encryption, firewalls, and secure servers to protect your data from unauthorized access, alteration, or disclosure. We continuously monitor our systems to ensure your financial information remains safe.

5. Data Retention

We retain your personal data only as long as necessary for legitimate business or legal purposes, including fraud prevention, accounting, and compliance with regulatory obligations.

6. Your Rights

You have the right to:

Access, correct, or delete your personal information.

Withdraw consent for data processing.

Request a copy of your stored data.

Lodge a complaint with a data protection authority if you believe your rights are violated.

7. Cookies and Tracking Technologies

Our website and app may use cookies to enhance your experience, remember preferences, and analyze performance. You can manage cookie settings through your browser.

8. International Transfers

As a global platform, KweGo may process data across multiple regions. We ensure all international transfers comply with applicable data protection laws and safeguards.

9. Changes to This Policy

KweGo reserves the right to update this Privacy Policy as our services evolve. We will notify users of significant changes through email or in-app notifications.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 privacy@kwego.com
🌐 www.kwego.com